Jobid=619204073299320516 (0.0493)
- Build and maintain strong, long-term customer relationships
- Act as a trusted advisor for your portfolio of clients
- Manage RFQs, purchase orders, and order processing activities
- Handle post-order activities such as changes, expedites, and issue resolution
- Proactively identify and resolve order or delivery challenges
- Collaborate closely with Sales, Operations, Supply Chain, and Quality
- Ensure accurate pricing, terms, and delivery timelines
- Provide clear and professional communication via phone, email, and chat
Build long-term customer relationships in an international B2B environmentCombine customer focus with collaboration across global teams
- 2-5 years of experience in a B2B customer service or similar role
- Strong communication skills (English required; additional languages are a plus)
- Experience with ERP systems and CRM tools (e.g. Salesforce)
- Excellent organizational and prioritization skills
- A proactive, solution-oriented mindset
- Fluent English, Dutch is a pré
- Living in the area of Alphen ad Rijn
- A dynamic role in an international and fast-growing environment
- Opportunities for personal and professional development
- A collaborative team culture with short communication lines
- The chance to make a real impact on customer experience
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